Korean Food Simulation — Privacy Policy
- Operator and contact
Nolose (노루즈) operates Korean Food Simulation, Android package com.Nolose.KoreafoodSimulation. This policy explains how personal information is handled. Contact: [email protected].
- Game information stored on your device
Progress, currency, staff and facility status, settings and ad reward records are stored on your device. Progress and purchase records linked to the game account are backed up through Firebase Cloud Firestore and can be restored and synchronized with the same game account. Freely generated ingredients and food on counters may not be retained between sessions. Clearing app data or changing devices may cause loss of progress. Operating-system backups depend on your device settings and the relevant service policy.
- Google sign-in
Choosing Google sign-in creates a game account through Firebase Authentication and maintains your authentication session. User identifiers, email address, display name and Google profile information, authentication tokens and IP address may be processed for authentication. The game uses your identifier and display name and does not directly collect your password. Guests also use Firebase anonymous accounts and cloud saves. Linking Google sign-in is optional and supports saving and restoring progress and purchase records linked to the game account.
Authentication information is retained until account deletion is initiated. Firebase retains logged IP addresses for a few weeks; removal from live and backup systems after account deletion may take up to 180 days.
Firebase information: https://firebase.google.com/support/privacy
- Advertising
The game uses Unity LevelPlay, ironSource Ads and Unity Ads for rewarded advertising. Depending on your region, consent and device settings, these services may process device and advertising identifiers, IP address, approximate location, device and operating-system details, and ad views, clicks and viewing activity for advertising, measurement, analytics and fraud prevention. Reading this policy does not replace consent to advertising-related processing. Contact the operator with questions or requests to withdraw consent.
Unity information: https://unity.com/legal/game-player-and-app-user-privacy-policy
- Email support
Your email address, message and voluntarily supplied attachments are used to respond to inquiries. Do not send passwords, verification codes, identity documents or other unnecessary information. Ordinary support records are deleted within 30 days after resolution. Dispute records subject to a legal retention duty are kept separately for the applicable reason and period and then deleted.
- Account and personal information deletion
From the email address used to sign in, email [email protected] with the subject “[Korean Food Simulation] Account and data deletion request”. After verifying your identity, the operator deletes this game’s authentication account and related personal information and informs you of the result. Your Google account itself and accounts in other games are not deleted.
Clear this app’s data in your device settings to remove locally saved progress. Signing out, uninstalling the app and deleting a Firebase account are different actions. For information independently processed by advertising providers, you may exercise your rights through their privacy information or ask the operator for assistance.
- Your rights
Subject to applicable law, you may request access, correction, deletion, restriction of processing or withdrawal of consent through the contact email above. Only the minimum information needed to verify your identity will be requested. Where a legal restriction applies, the reason will be explained.
- External services and international processing
Google/Firebase provides authentication; Unity/ironSource provides advertising and measurement. Information may be processed outside your country. Necessary information is transmitted over the internet when authentication or advertising services are used. The Firebase and Unity information linked above describes international processing and safeguards. You may use guest play instead of Google sign-in and contact the operator about personal information processing.
- Children
The game is intended for users aged 14 and older. Creating a game account and signing in with Google are also available only to users aged 14 and older. Parents or guardians who believe a child’s information has been processed improperly may contact the operator to request investigation and deletion.
- Protection and changes
Access to service administration accounts is restricted and authentication uses encrypted connections. Information is deleted when its purpose is fulfilled or its retention period expires. This policy will be updated when the service or data practices change, with relevant notices and consent procedures where necessary.
Effective date: September 12, 2026.
Contact: [email protected]
- Effective October 8, 2026 — Cloud saves, purchase records and support
Game save data: We store progress, currency, staff, facilities, upgrades, settings, play time, ad-reward records and purchase and grant records on the device and in Firebase Cloud Firestore. We also process the game account ID, nickname, guest status, a random installation identifier, save and synchronization times and save-content checksums. Purposes are account-specific saving and restoration, synchronization across devices, providing and restoring purchase benefits, preventing duplicate grants and resolving errors. Network problems may prevent the latest progress from being backed up.
Authentication: Game accounts use Google sign-in or Firebase anonymous authentication. Guests also use anonymous accounts and cloud saves; linking a Google account is optional. Google sign-in may process the user ID, email address, display name and profile details, authentication tokens, IP address and other information needed for authentication. We do not directly collect Google passwords.
Purchase and refund checks: We may retain product IDs, order numbers, purchase and grant times, purchase tokens, receipts, hashes linking purchases to game accounts, granted currency and benefits and processing records. Transaction, refund and entitlement-revocation information supplied by Google Play is processed only as necessary to check the relevant order, provide support, manage legitimate purchase benefits and investigate abuse. A refund-reason code alone does not establish intent or a violation. We do not collect full payment-card numbers or security codes.
Email support: We use email addresses, inquiry content, voluntarily supplied materials and the minimum account and transaction records needed to resolve issues. Where necessary to resolve an actual payment error, missing product, entitlement issue, refund-processing issue, account-security problem or recovery request, and where a lawful basis exists, we may initiate contact at the registered email address to the extent needed. Optional satisfaction or refund-reason surveys require a separate valid legal basis; answering is voluntary. Not responding will not adversely affect refunds or account access. Advertising and promotional contact are outside this support purpose. We do not request passwords, verification codes or unnecessary identity-document information.
Retention and deletion: Account, save and purchase data are retained while needed to provide and restore the relevant service and deleted when no longer needed following account deletion or fulfilment of the processing purpose. Ordinary support materials are deleted within 30 days after resolution. Transaction or dispute records subject to a legal retention duty are stored separately only for the required categories and statutory period, without other uses. After verifying a deletion request, we process the linked server saves and purchase records as well as the Firebase authentication account and notify the requester of the result. Uninstalling or signing out does not by itself delete server data. Local and server deletion are separate. Your Google account itself is not deleted. Guests may also request deletion and receive instructions on the minimum information needed to identify their account.
Service providers: Google/Firebase provide authentication and cloud storage; Google Play handles payments and supplies transaction and refund information. The game's Cloud Firestore database is configured in the Seoul region, but authentication, payment, advertising and provider operations or support may involve processing abroad. Also see the Firebase and Unity information linked in the existing policy. Access is limited to operators who need it for their work; we do not sell personal data or disclose it to other players without a lawful basis.
Application and rights: This notice applies from October 8, 2026 to the extent permitted by applicable law and supplements or replaces earlier descriptions of saving, authentication, purchases, support, deletion and providers. Publication does not substitute for consent or another lawful basis, or retrospectively expand the legal basis for using existing data. Send access, correction, deletion, processing-restriction and contact-related requests to [email protected].